Privacy Policy

PineLab S.r.l., registered office at Via Val di Sole 19, 25123 Brescia (BS), Italy, operational office at Via Dogana 3, 20123 Milan (MI), Italy, VAT / Tax code 04624660983.

For any request about your data, write to contact@pinelab.dev or to our certified email pinelab@pec.it.

• Browsing data: IP address, browser type, pages visited and times, logged automatically by the servers hosting the site.
• Data you send us: name, email, company, phone (optional), the content of your message and any package selected in the contact form.
• Usage statistics: only if you accept analytics cookies, information on how the site is used, collected through Google Analytics and Amplitude, including anonymised recordings of a sample of sessions.

• Answering your requests and, if you wish, preparing a proposal: pre-contractual measures taken at your request (Art. 6.1.b GDPR).
• Running the site and protecting it from abuse: our legitimate interest (Art. 6.1.f GDPR).
• Usage statistics to improve the site: your consent (Art. 6.1.a GDPR), which you can withdraw at any time from "Cookie preferences" in the footer.

Data is processed by our authorised staff and by the providers that help us run the site, appointed as data processors:

• Google Cloud (site hosting, europe-west1 region, Belgium)
• Formspree (receiving messages sent through the contact form)
• Google Analytics and Amplitude (statistics, only with consent; Amplitude with servers in the European Union)
• CookieYes (cookie consent management)
• Mapbox (map on the Team page, which receives your IP address to load the map)

We do not sell your data and do not use it for newsletters without your consent.

Some providers may process data in the United States. In these cases the transfer relies on an adequacy decision of the European Commission or on the standard contractual clauses provided for by Articles 45 and 46 GDPR.

Messages received through the form are kept for as long as needed to handle the request and, if a business relationship follows, for the duration of that relationship and the legal obligations arising from it. Usage statistics are kept according to each tool's retention settings.

You can ask at any time to access, correct or delete your data, restrict its processing, object to processing based on legitimate interest and receive your data in a portable format (Articles 15-22 GDPR). You can withdraw your consent without affecting the lawfulness of earlier processing.

Write to contact@pinelab.dev. If you believe the processing breaches the GDPR you can lodge a complaint with the Italian Data Protection Authority (www.garanteprivacy.it).